The only way you can grow is to know what’s not working so you can fix it. To solicit the feedback you need, have intentional candor meetings. Here's how to[...]
In 2000, I got one of the greatest opportunities in my career. I was appointed publisher over the Nelson Books division of Thomas Nelson Publishers, which was[...]
Under-communication is a consistent problem in nearly every business. You can solve that by taking ownership of the communication happening around you. I’ve[...]
To lead others, you need a compelling vision. But lofty words are not enough. A vision statement must draw a crystal-clear picture of the future that guides[...]
The idea of self-talk elicits images of less-than-sane people muttering to themselves as they stumble about less-than-safe streets. I try not to look like that[...]
People have delivered countless speeches in history. But even speeches delivered by the most prominent people, on the most auspicious occasions, routinely make[...]
He stood awkwardly in the front of the room. I remember him shifting on the balls of his feet as he read a script from behind the podium. We were called into[...]
Company culture can make or break a business and those who are a part of it. According to a study by Deloitte, half of workers agree that culture has the[...]
Comedians refer to an audience that hasn’t heard any jokes yet as a “cold room.” It is thus the job of the comics who go first or second in the night to[...]
“Does it get easier the more people you fire?” someone once asked me. I’ve been in leadership for decades now, and there's no escaping letting people go[...]
Unresponsive people drive me crazy. I hate sending an email or Slack message to someone and then waiting days to hear anything back. (Admittedly, I have[...]
When I was the CEO at Thomas Nelson, one of our authors was frustrated. In response to a disappointing sales report, he fired off a blistering email to one of[...]
Trust is to an organization what oil is to a car engine. It keeps the moving parts from seizing and stopping forward motion. But trust is not something you can[...]