In early 2002, I was the general manager of Nelson Books, one of Thomas Nelson Publishers’ fourteen divisions. In eighteen months, we had gone from number[...]
In 2013, the Romanian hacker Marcel Lazar cracked open email accounts belonging to the members of George W. Bush’s family. Lazar found paintings by the[...]
Good leaders know that you’re only as strong as your team. Businesses thrive or fail based on your team’s ability to execute the organization’s mission[...]
Steve Jobs was a virtuoso. Using technology and design, he changed the way we think about computers, phones, music, and movies. Tim Cook, by contrast, comes[...]
Building an internal culture that loves a challenge is not just a good thing for businesses to do. It is actually essential if that company is going to grow.[...]
Creativity is not some remote and solitary island. Each day, from the studios of legendary visual effects outfit Industrial Light & Magic to the conference[...]
Customer service is a double-edged sword. Get it right and you can make loyal, lifelong customers who sell your products for you. Get it wrong and you can find[...]
Recently, my wife bought me a Labradoodle puppy. I had wanted one ever since my daughter got hers. My grandson named him “Charlie Brown,” since his fur was[...]
This is a guest post by Sean Glaze, a team speaker and motivator. You can check out his blog, and follow him on Twitter. If you want to guest post on this[...]
In my answer to Michael’s previous question, I emphasized the formal ways in which we communicate our values at Thomas Nelson. I talked about hiring[...]
“How do you or other leaders in your organization communicate the ‘core values’?” Unless values become behaviors, you only have a set of platitudes.[...]
Where do the great ideas come from in your organization? The short answer is anywhere. They can come from at least four sources. More important, there are[...]
Every stream has a current. Throw a twig or a piece of paper into the water, and it will drift with the current. This is natural. It is simply the way things[...]