Whether we know it or not, we all rely on a few basic strategies for moving through the social world. Different people adopt different strategies. Some try to be helpful and friendly; others aim for perfection. Some try to be attractive and productive, while knowledge is the goal for others. The problem is that most […]

Leading others starts with leading ourselves. That means leaders must be be committed to personal development if we’re going to have long-term success. But some paths to personal development are more direct than others. My friend Ian Cron is both a priest and a therapist. He’s also an expert in the Enneagram, an ancient personal-development […]

I’m an assessment geek. I’m always looking to improve my own performance as well as my team’s. And I find measurement essential for upping our game. I first started using personality tests over a decade ago when I became the publisher of Nelson Books. It was a way for me to peek under the hood […]

Every team experiences friction. But there is one source of friction I’ve observed in almost every organization I’ve ever been involved with. It comes down to a simple distinction, and I bet you’ve noticed it too. Depending on what side of the distinction you come down on, it’s easy to get frustrated with people on […]