How Do You Change Organizational Culture?
Most leaders would like to change their corporate culture, but they don’t know how. In this post, I outline six[...]
Michael Hyatt
organizational change
Michael Hyatt
What Top Talent Really Wants in a Job
In the face of new volatility in the financial world and a tightening labor market, how can you find and keep the talent you need without simply throwing more[...]
Mark Miller
Why Great Customer Service Is So Important
Customer service is a double-edged sword. Get it right and you can make loyal, lifelong customers who sell your products for you. Get it wrong and you can find[...]
Michael Hyatt
How to Push a Major Organizational Change Without the Backlash
When I first joined Thomas Nelson, communications with most of our staff were not where they needed to be. There was a joke at the time that was all too[...]
Michael Hyatt
How to Make a Big Change Without Blowing Up Your Business
Whenever an organization rolls out a major change, clarity and alignment are essential. Without those two things all the best intentions amount to little more[...]
Michael Hyatt
What My Dog Trainer Reminded Me About Leadership
Recently, my wife bought me a Labradoodle puppy. I had wanted one ever since my daughter got hers. My grandson named him “Charlie Brown,” since his fur was[...]
Michael Hyatt
How to Avoid a Public Backlash When Introducing a Major Organizational Change
The TSA is suffering a backlash in the court of public opinion. This entire mess was largely avoidable. How? Through a better executed communications[...]
Michael Hyatt
Two Postures Toward Change
Change is difficult for most organizations. It is made even more difficult when leaders resist it. It is my observation that leaders have either one of two[...]
Michael Hyatt
Shift the Drift
Every stream has a current. Throw a twig or a piece of paper into the water, and it will drift with the current. This is natural. It is simply the way things[...]
Michael Hyatt