Change Management

Whenever an organization rolls out a major change, clarity and alignment are essential. Without those two things all the best intentions amount to little more[...]

Why do leaders exist? This is perhaps one of the most simple yet profound questions we can ask about leadership. Oddly, I am not sure I have ever heard anyone[...]

The TSA is suffering a backlash in the court of public opinion. This entire mess was largely avoidable. How? Through a better executed communications[...]

I have a confession to make. Until about eight years ago, I didn’t floss. In fact, I hadn't been to the dentist in a decade. My last experience had been so[...]

Change is difficult for most organizations. It is made even more difficult when leaders resist it. It is my observation that leaders have either one of two[...]

Why is it is so difficult to change? Whether it is our personal lives, our organizations, or our communities, real and lasting change is difficult. According[...]