Many words in the English language are difficult. In fact, there’s even a Dictionary of Difficult Words. But none are more difficult than these: “I’m sorry. I was wrong. Will you please forgive me?”

If you’re in a position of leadership, chances are better than good you’re going to blow it with your people sooner or later. It’s like messing things up in your marriage. Don’t ask me how I know this, but it’s inevitable from time to time. There are pluses and minuses to that comparison, but one […]

A mistake and a sin are two different things. People often confuse the two. But unless they understand the difference, there is no possibility of reconciliation.

Life comes at us in waves. Sometimes the surge ripples gently by. Other times it can pound the daylights out of us and leave us gasping for breath. How do we respond when that happens? I live with my family in Colorado so my kids are more familiar with soaring mountains and sweeping plains than […]

I have fired off my share of angry letters and e-mail. Honestly, I cannot think of a single time when these communiques had a positive effect. Here are six steps you can take when you are tempted.

As a leader, it’s not whether you will fail but HOW. In this guest post, Nathan Rouse shares five principles for failing well.

The way we deal with offenses will determine the course of our spiritual journey. Here is my premise: “If you are going to survive—and fulfill your God-given calling—you must learn to handle criticism and overlook offenses.” In this speech I provide four truths about offenses.

Recently, I wrote about how leaders must learn to handle criticism and overlook offenses. I think this is the number one way that leaders can get derailed and rendered ineffective.