As a high achiever, you probably pride yourself on how much you get done. But one area always feels like a mess: your email. You’re inundated with a constant barrage of communications. There’s email itself, plus emails about other communications elsewhere—like calendar notifications, Slack messages, or notifications from your task-management platforms. Will it ever end? […]
There are few things worse than walking out of a meeting, looking down at your phone, and seeing emails numbering in the double digits awaiting your response. If you travel or take vacation, the number grows even larger. It can take hours to comb through all of those messages. You probably don’t have the time […]
Email is indispensable. But it can feel like a necessary evil for a lot of us. Our inboxes are flooded with information and requests from customers, clients, coworkers, friends, and family. Not to mention all the spam, BACN, and random junk. I’ve seen inboxes with tens of thousands of emails—hundreds, even thousands unread. People feel […]
When I was the CEO at Thomas Nelson, one of our authors was frustrated. In response to a disappointing sales report, he fired off a blistering email to one of our divisional leaders. He complained about poor results. He criticized the sales strategy and our failure to execute. Worse, he challenged the leader’s intelligence, competence, […]
I decided to change my email newsletter strategy last month. For years, I sent the entire blog post in the body of the email. We used a custom template that included many of the design elements from my blog. For a long time, that served us well. But we are no longer doing that. Instead, […]
I love watching people succeed, especially if I can learn something I can apply in my own life and share with you. That’s why I’m excited about what I learned from watching Slack’s success this year. Slack is a communications tool that enables natural and effective team collaboration. The company, started by Stewart Butterfield, the […]
Lousy communications is one of the biggest challenges any team faces. I can’t tell you how many times I’ve lost files, even whole conversation threads, in email. And no one likes triaging an inbox, even with a good system. So what if we had a better solution? We do, thanks to a team of online […]
You know it’s time to declare email bankruptcy when you are experiencing the following four symptoms. If this is true of you, I provide a seven-step strategy for wiping the digital slate clean and starting over.
But it is really possible to get caught up on your email and stay caught up? Yes. I’ve done so for years, even as the demands of my job have increased. I’m not bragging; it’s just a fact. But I should warn you: there is no easy fix. Taking control of your inbox means changing your behavior. You must be willing to make the investment.
Not everyone thinks it is important to respond quickly to email. How do you get them to respond to you in a timely manner? Here are ten strategies.
I have fired off my share of angry letters and e-mail. Honestly, I cannot think of a single time when these communiques had a positive effect. Here are six steps you can take when you are tempted.
There are a number of ways to get your content into Evernote. However, the most useful one for me is the email-to-Evernote feature. Here are five steps for getting started.
I often hear people complain about how long it takes to get a response to e-mail. Sometimes, to be sure, it is because the person they are waiting on is inept. The simplest request gets lost in a sea of unprocessed e-mail.
The use of e-mail in corporate culture is pervasive. I rarely get letters any more. Even phone calls are uncommon. But I get scores of e-mail messages every day. Yet, I am continually surprised at how people often misuse this medium. Therefore, I would like to humbly offer up 18 suggestions for better e-mail communication and etiquette:
I thought it was about time to overhaul my standard voice mail greetings. I’ve been following the same procedure for several years. I generally update my office phone message daily. I liked providing the current date to let callers know that I was checking my messages regularly. But that has proven to be more trouble than it’s worth.