Courage is not the absence of fear. It is the willingness to act in spite of my fear. Here’s how I learned this invaluable lesson.
I don’t like conflict. In fact, sometimes I think I am conflictaphobic. (I just made that word up.) I will do almost anything to avoid it. However, soon after I became head of one of our publishing divisions, I had to confront one of my authors. He was pleasant and cooperative when I spoke with him. But he was demanding, uncooperative, and downright nasty to my staff. Finally, one of them came to me, nearly in tears, and said, “I’m sorry, but I just can’t take it any more.” I had to make a choice.