I love Amazon, but like many I was disturbed by what I read in the New York Times’ recent exposé. Still, I was actually more disturbed by what came next. I read defenses of Amazon from entrepreneurs, leaders, tech writers, and others. Some were easy to agree with. It’s a free country, after all. People […]

We sometimes think we have to be jerks to win at work. Standout leaders like Steve Jobs and Jeff Bezos are famous for their tough approach. And we all know raging meaniacs set impossible standards and get amazing results, right? I spent most of my professional life in the publishing business. While I was president […]