Effective Date of Current Policy: April 1, 2018
As part of the Subscription you can create an account containing usernames, passwords, email addresses and other confidential information. You are responsible for all activity that occurs in association with your account. We are not liable for any loss or damages caused by your failure to maintain the confidentiality of your account credentials. This information may be used exclusively by Full Focus Planner® in an effort to create, manage and deliver certain products available on the site or Subscription. By creating an account you acknowledge that all information is true, and that you have not, and will not hold duplicate user accounts. User accounts are limited to one per person. Full Focus Planner® will not be responsible for duplicate charges, or product delivery that comes as a result of households having multiple accounts.
THE SUBSCRIPTION CONTRACT BETWEEN YOU AND US
The Full Focus Planner® offers prepaid 12 month subscriptions (“Annual Subscriptions”) including four planners; the first is shipped immediately upon purchase and then every 90 days thereafter. Annual subscriptions will not be shipped in one shipment containing all four planners.
AUTOMATIC RENEWAL TERMS
With respect to the Full Focus Planner®, annual subscriptions are subject to automatic renewal every 340 days from the original purchase date. You agree that Full Focus Planner® may submit annual charges to your chosen payment method without further authorization from you, until you provide prior notice that you wish to terminate this authorization or to change your payment method. You agree that such notice will not affect charges submitted before we were notified.
PREPAID ANNUAL SUBSCRIPTIONS
By purchasing an Annual Subscription, you agree and acknowledge that your subscription has an initial prepayment feature for 12 months of service and a recurring Subscription renewal fee at the Subscription rate at which you originally purchased until you cancel your Subscription renewal. You accept responsibility for all recurring charges prior to cancellation, including where applicable any charges processed by Full Focus Planner® after the expiration date of your payment card.
CANCELLATION POLICY FOR ANNUAL SUBSCRIPTION RENEWALS
You may cancel your current Annual Subscription renewal at any time prior to the renewal of your current Subscription term. To do so, please send us a message at email@example.com and we will be happy to do this for you.
REFUND POLICY FOR ANNUAL SUBSCRIPTIONS
Annual Subscription renewals cancelled during the first 30 days following delivery of the first planner may be refunded in full. Refunds will be based on the price paid for the Subscription. Beyond the first 30 days from delivery of the planner users are no longer eligible to receive a refund.
RETURNS, EXCHANGES, & REPLACEMENTS
Returns, exchanges & replacements may be granted at the sole discretion of Full Focus Planner®. We will issue a full refund for your purchase within 30 days of delivery for a single planner purchase or the first planner in a Subscription purchase. Beyond 30 days the purchase is no longer eligible for a refund. We do not offer exchanges. If your item arrived damaged please email us a photo of the damage and we will issue a replacement planner.
Full Focus Planner® reserves the right to refuse to issue returns or exchanges for any reason at its sole discretion. Full Focus Planner® is not responsible if users are sent duplicate product due to having multiple accounts with Full Focus Planner®. Returning a product to Full Focus Planner® without authorization will not result in a refund and you will be responsible for any additional shipping charges that are incurred by Full Focus Planner® as a result. Users agree not to refuse shipments from Full Focus Planner®. Refusing a shipment for any reason will not result in cancellation of a subscription plan, nor will it trigger a refund. Full Focus Planner® assumes no responsibility and liability for any refused shipments and additional shipping charges may apply.
Full Focus Planner® reserves the right to adjust shipping methods or costs for any reason at its sole discretion. Orders received by 12pm CST will generally be processed within the next business day. Shipping rates for addresses outside the contiguous U.S. (Alaska, Hawaii, U.S. Territories, and APO and FPO boxes) will vary. Your order confirmation will indicate final shipping amount. Full Focus Planner® is not responsible for orders that are shown to be delivered by the postal carrier. Full Focus Planner® is not responsible to replace shipments where the address was entered incorrectly upon purchase. We are unable to update address information once a shipment is in transit. It is the responsibility of the customer to follow up with the carrier to update address information once a shipment is in transit.
The cost of shipping goes towards shipping the item only and not towards any additional customs fees and/or taxes that may be charged for international delivery. Customer is liable for any additional customs fees and taxes necessary to receive the package.
ANNUAL SUBSCRIPTION SHIPMENTS
Annual subscription shipments occur every 85 days, beginning with the initial purchase. Shipments do not align to the calendar quarter. Shipment dates cannot be adjusted.
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
DIGITAL MILLENNIUM COPYRIGHT ACT
Full Focus Planner® expects all users to respect the intellectual property rights of others. If you believe a work protected by a U.S. copyright that you or another owns has been posted on the site or Subscription without authorization, you may notify us with the following information: a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed; identification of works or materials being infringed; identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that we are capable of finding and verifying its existence; your contact information, including address, telephone number and, if available, email address; a statement that you have a valid belief that the material is not authorized by the copyright owner, its agent, or the law; and a statement made under penalty of perjury that the information provided is accurate and you are authorized to make the complaint on behalf of the copyright owner.
CHANGES TO THE WEBSITE; DISCLOSURE
You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the site or Subscription will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the site or the Subscription for any reconstruction of any lost data. YOUR USE OF THE SITE, THE SUBSCRIPTION, THEIR CONTENT OR ITEMS OBTAINED THROUGH THE SITE OR SUBSCRIPTION IS AT YOUR OWN RISK. THE SITE, THE SUBSCRIPTION, THEIR CONTENT OR ITEMS OBTAINED THROUGH THE SITE OR SUBSCRIPTION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Full Focus Planner® HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN NO EVENT WILL Full Focus Planner®, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, THE SUBSCRIPTION, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUBSCRIPTION OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUBSCRIPTION OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Your use of the site or Subscription is dependent upon your use of a computer with adequate software or a supported mobile device and Internet access. The maintenance and security of this equipment may influence the performance of the site or Subscription and it is your responsibility to ensure the equipment’s functionality.